Ornatus-Mundi
[Zenith]
7136
'Lufthansa: Nonstop you' - but not to my taste!
Lufthansa was for a long time my favourite airline - excellent network (except Latin America), clean and reliable service on a very high standard (rarely truly excellent, but never bad, just consistently pleasant).
But things may have changed. Since a few months their efficiency programme 'SCORE' is running at full speed, and I have the impression you really feel it. This is what I 'enjoyed' during my 12h flight from Rio de Janeiro to Frankfurt in the last days of November:
(i) Starters: Brazilian nuts with Champagne (Jacquart Brut Mosaique, not bad):
(ii) Appetisers: Smoked trout tartare with Papaya (still good):
(iii) Main Course: Brazilian Moqueca with almonds rice:
This is where the first guests around me started to laugh loudly...
(iv) Cheese (with a 2009 Kamptal Zweigelt from Bründlmayer):
(iv) Cheese (with a 2009 Kamptal Zweigelt from Bründlmayer):
The menu said 'goat cheese and Camembert'. This you had to take verbatim as there was one piece each!
I am used to a degradation in quality from starters to the end, but this time I really had the feeling they were serving Economy Class food repackaged for Business. Not impressed!
REFERENCE POINT:
A few days later I flew Air France first from Geneva to Paris and then (one day later due to snowfall) from Paris to Vienna. Below is what I was offered during the first 50min flight (with Champagne):
The 1.5h flight from Paris to Vienna very early in the morning got me this:
And no, this was not Business Class, this was Premium Economy!
The 1.5h flight from Paris to Vienna very early in the morning got me this:
And no, this was not Business Class, this was Premium Economy!
Well, there are companies that react differently to a similar situation (difficult business environment in the airline industry): Some cut down, some invest. Premium airlines like Lufthansa, Swiss or similar who still operate three-class configurations find it increasingly difficult to convince guests to pay full First Class tickets (most guests there have upgraded against miles or fly on a full miles ticket, thus creating mainly costs).
For the future I think I will concentrate on airlines who do not offer a First Class - my experience says that their Business Classes are far better than what Lufthansa offered here. Austrian Airlines for example has a Chef on board who prepares the meals freshly.
Did I miss anything?
Cheers,
Magnus
'Lufthansa: Nonstop you' - but not to my taste!
Lufthansa was for a long time my favourite airline - excellent network (except Latin America), clean and reliable service on a very high standard (rarely truly excellent, but never bad, just consistently pleasant). But things may have changed. Since a few...
You should try BA.
The food is much better, at least on first. But I don't complain about Lufthansa food until you experience (on the scientific sense) the food that is delivered on planes that goes from Brazil to US. I believe that the food served is part of a torture expe...
I always knew the french are the best lovers in the world ....
... so it is a very nice gesture they supply their airline guests with complimentary condoms ... ;) With amused greetings, Marcus ...
That's pretty bad... Just eat multiple appetizers and fewer main courses
Flew from Munich to JFK New York a few months ago on Lufthansa. Appetizers were good. Service was excellent (I was the only person in the ticketed cabin). Like you, the food went from good appetizers to lousy mains. The wines were decent though. But the f...
The food looks unappetizing, however,
they seem to have included an Ochs and Junior watch with your Lufthansa meal. I would take that...
